Head - Learning & Development - Online/Internet

- Should have Training and Talent Management experience

- Should be excellent in Process training of blue collar employees

- Experience of conducting Training Needs Analysis and carrying out all activities in the Training Cycle: Identify, Design, Delivery, Evaluation

- Good exposure to Talent management & development

- Excellent verbal and written communication skills

- Experience of implementing a wide range of Change management and process improvement activities

- Able to implement department goals and prioritize based on organizational goals

- Excellent Classroom Management and Facilitation Skills

- Superior judgment, diplomacy, and tact, with a willingness to speak up in the midst of adversity

- Excellent interpersonal skills ability to work and influence with multiple Training Team members/ Stakeholders

- Ability to analyze large volume of data points, identifying issues and recommend solutions

- Drive a continuous improvement culture by coordinating and facilitating Continuous Improvement Essentials activities in partnership with operations leaders