Head/Lead - User & Access Management Compliance - Telecom

Job Details :

Role title : UAM Compliance Lead - RGC

Band : F

Reports to : Head - Role Governance and Compliance

Function : Finance

Department : Role Governance and Compliance

Location : Pune- preferred, any location

Role purpose :

- This organization has recently completed its largest business transformation project for back-office Finance, Supply Chain and HR operations and we now have over 130,000 users of this solution in over 20 countries. With such a large user base working across multiple business process areas, User and Access Management (UAM) is extremely important to our business.

- To this end, we have a Global Roles, Governance & Compliance (RGC) Team governing role design and user access management controls. This is a fantastic team, at the heart of our business processes and solutions, working with colleagues in multiple disciplines all around the world

- RGC Manager will play a key role managing this entire RGC team with Global standards through driving a high-performance team, UAM Policy enforcement, strategic planning and technology implementation for process, governance and compliance across EVO applications.

- As a leader of EVO access compliance and governance in the organization, he/she is responsible for driving the overall vision, roadmap and strategy for access management in line with the organization's Cyber Security Baseline (CSB). This role will play a vital role to maintain UAM risk controls and support SOX compliance objectives with quality, performance, business value and customer experience.

Key accountabilities and decision ownership :

- Ensure the implementation of UAM Control strategies and framework across EVO landscape.

- Communicating with the key stakeholders and business leaders about the UAM risk and UAM risk management effort.

- Identifying opportunities for new systems /tools to improve UAM compliance and governance.

- To provide expertise to the wider company's business regarding user security.

- Continuously evaluating the organisation's UAM compliance and governance process to identify areas of improvement.

- Manage RGC roadmap and budget ownership.

- Strategic partnership with external vendors. This includes working with third-party vendors, service providers, and other external partners to ensure that they are meeting the organization's IT risk and compliance requirements.

- Oversee the RGC compliance team for controls and other regulatory commitments.

- Ensure compliance to the Global User Administration processes.

- Monitor the control performance around user provisioning process in the RGC.

- Oversee the RGC Role design team for development, implementation and support to meet the access security by design goal.

- Oversee RGC projects and initiatives and ensure smooth delivery.

- Monitor the control performance around user provisioning process in the RGC.

- Timely support on incident escalations.

- Motivating and mentoring and lead the talent to be their best

Additional Information :

Core competencies, knowledge and experience :

Essential :

- Detailed knowledge of SAP authorisations

- Detailed knowledge of SAP GRC / AVM

- Extensive knowledge of Access Governance and Risk compliance controls

- Excellent written and oral communication skills

Experience :

- 13+ years of experience in managing UAM processes, compliance, and governance in large scale environment.

- Have a proven track record to build UAM strategy that are robust and scalable.

- Team management experience.

Must have technical / professional qualifications :

- Detailed knowledge of SAP authorisations

- Detailed knowledge of SAP GRC preferably

- Ability to work in a global environment

- Ability to work under time pressure

Key performance indicators :

- No deviations from the UAM global processes

- No user access related security incidents are reported

- UAM controls are performed consistently on time accurately

- Audit certification for UAM Controls

Direct reports :

- RGC Project and Roadmap Lead

- UAM Compliance Controller

- Team of Compliance Analyst and Compliance Specialists

Dotted reports :

There are no dotted reports but there are key stakeholders : Internal and External Auditors, IT & Business SOX Controllers, EVO Service Managers, User Administration Team, HR Services Professionals, Global Workforce Identity and Access Management team

Skills :

- Fraud and Ethics

- Internal Audit Methodology

- Internal Controls

- Audit Governance

- Audit Process

- Audit Delivery

- Audit Reporting

- Program Assurance

- Governance and Policy Compliance

- Data Analytics and Insights