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14/11 HR
HR at Confidential

Views:2762 Applications:29 Rec. Actions:Recruiter Actions:4

Head - Lab Quality - Diagnostic Business (10-15 yrs)

Gurgaon/Gurugram Job Code: 764593

Designation : Head - Lab Quality - Diagnostic Business

Location : Gurgaon

Scope : Pan India

Qualifications : MD in Pathology with experience in diagnostic business

Role and Responsibilities :

- Developing and implementing a Quality Assurance process for all aspects of the sample collection chain

- Ensuring high quality output from all lab partners across PAN India

- Audit for existing and Quality approval for new partners

- Maintains medical laboratory equipment performance by establishing quality standards

- Maintains quality results by participating in the quality assurance program

- Reviewing quality control and quality assurance programs

- Handling a team of lab quality professionals across the country

- Implements new programs, tests, methods, instrumentation, and procedures by investigating alternatives

- Training phlebotomist on quality and technical know how related to lab test

- Handling customers queries and escalations/complications related to quality.

- Resolves problems by consulting with pathologists, other laboratory managers, technical coordinators, laboratory directors, physicians, nurses, and other health care professionals; attending committee meetings

- Managing of all quality related customer issues

- Contributes to team effort by accomplishing related results as needed.

- Ensure timely report generations and error free test results

- Ensure regular update of processes and systems for ensuring best in class quality processes.

- Conduct Regular & surprise Quality Audits

- Coordination and regular connect with lab partners to ensure smooth operations

- Perform analytical tests in the laboratory as assigned by the Laboratory Manager and immediately report any problems with tests, equipment or results to the Laboratory Manager.

- Ensuring TATs are met and processes are followed as per laid down SOPs

Job Specification & Qualification :

- MBBS & MD Pathology is a mandatory requirement

- Experience - Minimum 7 - 10 years in similar field

- NABL lab Experience

- Experience with managing medical laboratories

- Strong Analytical Skills

- Management Proficiency

- Equipment Maintenance experience

- Quality Focus & Customer centric approach

- Ability to work with moderate supervision, strong attention to detail, good verbal and written skills, positive attitude, ability to work well with others.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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