Head - IT Transition & Transformation - BFSI

CORE RESPONSIBILITIES:

- Manage the Design, build and operationalization of the IT hybrid captive capability.

- Program Management of the establishment of the hybrid captive facility.

- Team Lead for the ITO related activities

- Effectively manage relationships and communications with project stakeholders, including customers and delivery teams

- Structure project teams for success, incorporating required skills from within the Group and sourcing resources from delivery partner organizations

- Define right fit methodology (agile, waterfall, iterative) upfront to each project initiative to drive the most efficient and innovative delivery solutions

- Communicate and report project activities, timelines, impacts, status, and implications to project team members, stakeholders and staff

- Develop robust and achievable project plans to manage the delivery of quality project deliverable

- Balance schedule, cost, and quality in reaching decisions relating to project delivery

- Manage and report project expenditures and benefits realization

- Track and manage project activities and deliverable to achieve agreed outcomes and identify and develop mitigation strategies to manage project interdependencies

- Support both business and organizational change whilst managing stakeholder expectations

- Evaluate the effectiveness of methodologies, processes, and tools and make recommendations for continuous improvement.

- Undertake any other tasks assigned by your manager that you have the capability to perform safely in line with relevant internal Bank policies and external regulatory requirements.

Key Requirements

- Experience of setting up a Captive / Hybrid Captive

- IT Project management and/or service/operations management experience, leveraging vendors/partners.

- Experience in transitioning of services/applications across vendors, preferably across different locations

- A sound understanding of Service management or operational management frameworks.

- Experience and understanding of risk management frameworks

- Ability to Build trusted relationships with senior leaders and key stakeholders

- Ability to work in a complex, multi-stakeholder environment involving third-party vend