Industry : Banking / Financial Services / Broking
Job Description :
Looking to hire Head of IT Infrastructure covering Data Centre Operations, Network Operations, IT Procurement, IT Security Audit, General IT Operations with 14+ years of overall experience in a multinational, multi-location setup with extensive team management experience
- Technology Infrastructure Management (LAN, WAN, Contact Center, Telecom architecture, AWS/Cloud, enterprise computing), Capacity Planning, Projects Deployment, Planning and Implementation of new delivery centers.
- Oversee the infrastructure, planning and projects to ensure its effective management are typically undervalued to the detriment of the organization, enable enterprise automation, Reduce duplication of effort
- Ensure adherence to standards and interoperability while designing, solutioning, implementations or infrastructure augmentations.
- Detailed understanding on various contact center methodology, computing technology & enterprise data networking
- Participate in technical discussions to ensure solutions are designed for successful deployment.
- Creating solutions architecture, algorithms, and designs for solutions that scale to the customer's enterprise/global requirements
- Analyse processing issues and data anomalies to identify solutions
- Ensure high availability and optimal performance of all databases/services
- Proactively monitor the database systems to ensure secure services with minimum downtime
- Responsible for problem escalation to vendors or third party service providers as appropriate
- Ability to communicate effectively with all levels within and outside the organization, including senior management and Good leadership skills.
- You have managed a reasonably sized team in demanding environments (large scale enterprises, startups etc)
- Experience in setting up and running co-located data centers
- Exposure to dealing with DC/Telecom vendors
- Effectively coach & drive people, work along with them in the trenches and can deliver results rapidly
- Good understanding of DNS & Networking fundamentals, JunOS/IOS and technologies such as BGP, STP, JunOS, IOS, VRRP, LLDP, SNMP, OSPF etc
- Ability to work with a distributed team across diverse geographical time zones
Open to domestic/international travel
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