Head - Information Technology - NBFC

Desired Candidate Profile:

- Minimum 8-14 years of IT experience & minimum 5 years of experience of Business-IT

- Experience of delivering IT strategy/delivery is essential

- Experience of working with a senior management team to develop a business focused IT and strategies that will effectively support their business needs.

- Experience of successfully implementing an IT strategy through business planning.

- Evidence of delivering high quality, customer focused services.

- Experience of contributing to the development and implementation of effective management of information systems that aid the decision-making process.

- Evidence of contribution to major transformation and building teams at a time of change.

- Proven experience in IT applications e.g. ERP, CRM etc. applications

- Proven experience in IT Infrastructure such as Network, Servers, Workplace Infrastructure, Collaboration tools etc.

Roles and Responsibilities:

- Responsible for IT at Organization including IT Applications as well as IT Infrastructure

- Responsible for providing Strategy and Vision for IT at Organization and successful execution of the IT Strategy.

- Business Relation Manager role with various business functions & technical functions for the below points: a. Internal Customer Management, b. Software Development Life Cycle, c. Budget Management, d. Business Process Management, e. Vendor Management

- Manage internal business stakeholder expectations at leadership level

- Evaluation of various technology solutions and recommend right solutions.

- Play an active role in Project Implementation / Rollouts as a Business Analyst / Project Manager (ERP, CRM, HRMS, Helpdesk / Project Management tools, Collaboration tools, etc.)

- Be part of Core Project teams for any IT initiative

- Project Management: Monitoring / Tracking of project milestones / action items, effective Status Reporting to key stakeholders, Escalation

- Project Governance - Reporting

- Requirement gathering and analysis, identify opportunities for business process automation and highlight key benefits to the business, Converting Business Requirements into IT specifications

- Managing Training business stakeholders during IT project roll outs