Head - Implementation & Solutions - RPO

Key Deliverables:

1) Pre - Solutioning:

As-is understanding

- Kick off meeting between xyz client & Randstad Key stakeholders

- Identify the Recruitment Process Modules from Sourcing to Joining - inscope/outscope - Scope of Work

- Gather the "As - is" understanding of the recruitment process modules

- Identify the approvals matrix and escalation matrix

- Understand the different businesses/skills sets / locational dynamics

- Identifying & understanding the current issues & gaps, SLA's, any other protocols in the processes

- Validation of 'As is" and indentifying gaps in handoffs between different stakeholders.

2) Solutioning :

Design & Development Process Track:

- Define the - To-Be- process & responsibility areas b/w Randstad and xyz client, timelines, pre requisites & measurement matrix as per the inputs shared in the "as is" phase

- Define the approval matrix for each recruitment steps from JD creation - Interview select - offer to candidates

- Set the escalation matrix & the Governance Structure

- Setting up the sub processes - IJP, Vendor Management, Referrals etc

- Configuring the emails for recruitment Vendors, BGV service providers, Medical test vendors and client website

- Prepare the new recruitment process docket with all the forms and annexures

- Communication Track

- Prepare the presentations for training RPOSure employees, Client Stakeholders, Vendors-Technology, Process & softer issues

- Sign off of the final process docket by Client TA

- People Track

- Trainings and induction plan for team to be finalized - Technology, Process & softer issues

- Training to the HR SPoCs, RPOSure Talent Recruitment team and Recruitment Operations Team on the Process

3) Implementation and Roll out phase :

- Pilot - 1 week parallel process execution ( soft launch )

- Address any issues related to process, technology & reporting

- Address the Issues related to process/technology

- Final Go Live

- Handholding the teams and any internal communication gaps

- Incorporate the inputs from the soft launch