Our client is a Top company in Customer Facing Industry, Client has been ranked Top 10 companies. Appreciated for the best place to work. Client is also the Market Category Leader in Product / nature of business they have presence.

Before You Apply, please read the following:

- This is a PAN INDIA / National Profile based Mumbai, Head Office.

- This profile is a Team Handling role, good in team management.

- Candidates from Core HR Generalist / HRBP background can apply.

- Industries & Sectors - Retail, QSR, Consumer, FMCG, Hospitality, Hotel, Airlines Industry Only.

- This is a "HR HEAD ROLE- to head - Retail / Operations / Sales Workforce at National level.

- This role requires, highly business facing experience and dealing with Multi Stake Holders.

- Client has multi business channel operations, hence - Business Heads- are multiple. Therefore, this role is highly business facing role.

Brief Summary on Role:

- To establish & institutionalize robust alignment to HR processes & delivery mechanism spanning various aspects of HR Operations, Talent Acquisition, Performance Management, Capability and Culture building in line with the operating plan to achieve long-term vision.

- To establish & institutionalize robust alignment to HR processes & delivery mechanism spanning various aspects of HR Operations, Talent Acquisition, Performance Management.

- Culture building in line with the operating plan to achieve long-term vision.

- Business Partnering for the workforce of Direct and Indirect employees, interfacing the smooth execution of all the HR line and staff functions for Region; such as Compensation, talent acquisition, induction, performance management, and employee engagement.

- Responsible for anchoring all People Processes in the region - Resourcing, Capability Development, Talent Management, Onboarding, Performance management, R&R and Employee Engagement for Capability Development.

Manpower Planning & Resourcing:

- Capability building and Talent Management for career progression through structured interventions

- Discuss and plan with the Business Heads on manpower planning, recruitment and budget for regional teams for the fiscal in line with the guiding principles of hiring.

- Ensure hiring is aligned to the agreed 'Talent Mix' comprising of lateral hires and internal promotes.

- Executing the Functional Capability Agenda in the region as laid down.

- Cascade Annual 'In Tune' engagement scores around satisfaction drivers, diagnose gaps around engagement & plug the gaps working with Line Managers through focused Development Action Planning.

- Manage & augment Leadership Touch points quality - Goal Setting, Half Yearly Appraisal, career Communication, Annual Appraisal and 360-degree feedback discussions.

- Manage Performance Reviews, Annual Performance Normalization, closure of merit based increments, salary bench-marking and rationalization, Annual Promotions & Rating Communication for the Region.

- Carry out the Annual Goal setting exercise in close liaison with the RSM. Define & Cascade KRAs & Measure of Performance (MOPs) for the Sales population.

- Manage on-going performance feedback processes in Skip Level meetings and implementation of performance improvement plans.

- Anchored Zonal level engagement initiatives at the location.

- Handle performance management system for the employees.

- To implement revised processes of HR Operations delivery to improve employee experience and enhance efficiency.

- Managed other HR operations.

- Crystallize & define development plans enabling accelerated career path for the HIPOs in the region among Sales Force.

- Design for a constructive slack against the identified crucial positions. Plan, suggest and create differentiated career for HiPos in the region basis their Career Aspirations and career philosophy.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.