Head - Human Resources - Consulting Firm

Reports to: CEO

Key Responsibilities :

Handle recruitment, selection and induction process

- Develop and manage a strong induction process for all new joiners so that they are well integrated into the organisation and receive support during their probation period

- Conduct exit interviews, collect feedback and proactively suggest ways in which organisational practices can be improved

Employee Records and Performance Reviews :

- Ensure HR-related documentation is organised and accurate, backed up and fully compliant

- Drive the Performance Management system in alignment with organization needs using the appropriate HR platform and IT system. Explore data platforms to make the process more effective and efficient

- Coordinate and help Programme Leads develop/finalize Individual KRAs/Goals and ensure that they are in line with the organisation's goals

- Facilitate the compensation benchmarking study for various roles and align the compensation structures to industry standards

- Develop and implement the annual increment cycle, with appropriate incentives in place to reward high-performing and high-potential employees

- Monitor attendance and track leaves, manage clock-in/out time to avoid late arrivals and track overtimes and half-days

Staff Development :

- Design, develop and deliver training materials and content for bespoke training sessions at every level for the team

- Work closely with the Senior Leadership Team to evaluate and strengthen talent management practices

- Planning and Implementing different forums/events like staff meetings, managers meetings, staff retreat, etc. in line with the overall vision and mission.

- Ensures organization announcements and communication reaches every employee

- Make the employees aware of their responsibilities while working in a business

environment, (e.g. how to follow safety in the work environment) so that they protect themselves and the workforce environment

- Handle grievances, counsel employees and take disciplinary actions as and when required

- Discuss critical cases with Senior Leadership Team (SLT) or talent committees within the organisation to look into particular issues

HR Policies -Vision, Value, and Branding :

- Develop organisational processes and policies that are in line with best practice

- Align the organization's practices in tune with the labour laws, tax laws, permissible working hours, minimum wages, and a no-discrimination policy

- Communicate HR policies to all the staff across the different programs as and when required

- Review of policies periodically, suggesting changes to the senior leadership team, in order to increase employee retention and employee satisfaction

- Partner with senior leadership on building a value-based culture, vision, and alignment within the organization

Experience and Skills:

- Master's degree in Human Resources or equivalent field is preferred

- Demonstrated ability to build excellent relationships with people to maintain a healthy, safe, and fun work environment

- Excellent written and verbal communication and capability to relate and interact with multicultural teams

- Giving close attention to details and demonstrated ability to handle sensitive or confidential information

- Motivated to learn rapidly and is naturally proactive

- Takes ownership and pride over the quality of work as an individual and team member

Personal Attributes:

- Strong alignment with mission of providing quality education and building stronger education ecosystems in India

- Ability to negotiate and achieve consensus with key stakeholders

- Self-starter who will thrive in a start-up setting by taking ownership and initiative

- Ability to work effectively with colleagues based in different geographies and time zones

- Openness to listen, learn and contribute beyond the confines of this role

- Hard working, detail orientated, tenacious and systematic

- Enthusiastic to do whatever it takes willing to take personal accountability for delivery

- Enjoys working under pressure: flexible, highly organized and able to prioritize work to meet deadlines