Head - Human Resource - Healthcare/Hospital

Title : HR Head

Industry : Healthcare / Hospitals

Direct Reporting to : Business Head / COO

Dotted Reporting to : Group President HR

Responsibilities :

Establish HR strategy in line with business objectives :

- Ensure organization is employer of choice

- Help employees unlearn old practices and adopt new practices

- Create culture of customer service excellence and focus on clinical outcomes

Organization development :

- Define, recruit and on-board / induct organization for the business

- Assimilate new practices and employees into existing business; minimize employee turnover

- Define and document HR policies

- Prepare organization for rapid scale up and roll out of multiple centres

Training and Development :

- Develop training & development plans and implement them

- Monitor and manage career progression of employees

Performance Management :

- Define Balanced Scorecards for doctors and employees

- Define and implement - KPI, rewards & recognition systems

- Employee engagement and motivation including special focus on doctor engagement

- Manage Operational HR - HR processes, payroll, recruitment, etc