Head - Human Resource - BPO/ITeS

- Contribute to the vision of the organization by leading HR Strategy and Execution

- Design and execute performance programmes, staffing, training and development for a high performance organization

- Develop engagement programs for a highly engaged and motivated employees

- Oversee all HR initiatives, systems and tactics

- Supervise the work of HR personnel and provide guidance

- Serve as the point of contact for employment relations, and deal with grievances and violations invoking disciplinary action when required

- Monitor adherence to internal policies and legal standards

- Anticipate and resolve litigation risks

- Leverage data and analytics to extract insights to continuously improve HR initiatives