Head - HR - People Culture - Recruitment Firm

What we'd like to see in our Ideal candidate :

- 3-5+ years of HR Generalist / People Ops experience in a fast-paced, dynamic environment; bonus points for start-up experience.

- Demonstrated knowledge and understanding of employment legislation and compliance requirements, HR policies and best practices.

- Demonstrated experience developing and implementing HR policies and programs.

- Demonstrated experience coaching and advising management in an HR capacity.

- Outstanding interpersonal and communication skills; demonstrated influence and diplomacy at all levels.

- Meticulous attention to detail.

- Enthusiastic, positive, friendly and a great sense of humour.

Role Responsibilities :

- Reinforcing organizational values.

- Ensuring that organizational ethics are defined, understood and practiced.

- Enabling two-way communications and feedback channels.

- Defining roles, responsibilities and accountabilities.

- Providing continuous learning and training.

- Sustaining reward and recognition systems.

- Encouraging empowerment and teams.

- Recognizing and solving individual and organizational problems and issues.

HR Management :

Identify, develop and implement key HR initiatives that will substantially enhance the success of our business, including :

- Recruiting and Onboarding : Manage full-cycle recruitment, from identifying and addressing talent requirements to onboarding new hires, always looking to further improve the candidate journey.

- Training and Development : Work with managers to identify training requirements and design development opportunities to enable all team members to grow in their roles and careers.

- Employee Relations : Provide proactive employee relations to employees at all levels of the organization from c-suite to independent contractors, including acting as a trusted HR advisor to management in order to build and maintain a high performing and engaged team.

- HR Administration : Responsible for compensation management, vacation tracking, administration of benefits, record keeping and maintenance of team member files and other related documents.

- Programs, Policies and Processes: Develop, administer and revise HR policies and programs based on a solid understanding of employment standards and laws.

Culture :

- Identify and implement opportunities to improve our team member experience. Assess current programs and propose innovative ways to improve existing ones.

- Monitor and track team member engagement through our pulse survey platform, developing ways to increase scores if necessary.

- Plan and organize the company's internal events and social calendar (off-sites, team building events, in-office events, Hackathons, lunch - n learns, sporting events, holiday party, etc.); manage and administer the company's culture/events budget.