About the Client:

A mission driven organization, with goals of revolutionizing the public accounting, audit, and tax industries while building better futures for our people, clients, and our global community. The company serves three key audiences our people, clients, and our communities.

For our clients, we strive to be a trusted partner, providing full-service consulting services that specialize in enhancing their workforce and removing the stress from clients year-round resourcing needs with white glove service and support. For our people, we strive to provide meaningful career opportunities, supporting each team members unique career goals and journeys.

Job Description

The Head HR and Operations will ensure a people-centric technology and operations integrated function. He or she will drive and execute strategy and would be a key interface with teams (P&C, Talent Acquisition, Training, IT & Operations, Marketing). The person would be the primary point of contact for these teams in India and global value-chain owners.

As the Head HR and Service Delivery Operations, India, you will be responsible for:

- Championing a culture that recognizes and upholds the Firm's mission, purpose and vision, and code of conduct; is recognized for integrity in every aspect of their role.

- Measurably contribute to the leadership, growth and profitability of the business through effectively developing and delivering our people strategy

- Drive and execute site management, operations for India CoE in alignment with industry and global standards.

- Oversee the day-to-day operations of the site as a Delivery Lead & provide necessary support & guidance to local teams IT & Ops, Talent Acquisition, Administrative Teams, etc.

- Direct accountability of the HR function to ensure HR services are designed and delivered that support business strategy.

- Proactive member of India Management team to drive the India strategy forward.

- Ideate on areas for organizational growth & development in consulting with the firms senior leaders.

- Must be a HR Operations champion and have a good understanding of labor legislation/Laws.

- Oversee India Compliance.

- Vendor engagement and management.

- Lead employee life-cycle processes such as organization design & planning, change management, talent acquisition, comp & ben, retention strategies, training and development, employee relations, engagement, & compliance for the India division.

- Plan, lead, develop, coordinate, and implements policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.

Data Analytics & Reporting.

A successful candidate will demonstrate a track record of excellence in:

- Business acumen & strategic thought leadership, championing a high-performance team culture.

- Proven track record of delivering HR solutions by optimally utilizing resources & technology.

- Managing change through successfully proven change program across diverse entities. Ability to work effectively in a global matrix environment.

- Building effective teams and creating a culture of collaboration and teamwork.

- Exhibiting comprehensive HR knowledge that promotes profitable growth for the Firm encourages a learning environment.

- Creating and managing project portfolio; prioritizing projects based on the Firm's goals and strategies.

- Exhibiting standard of operational excellence for others to follow, functioning as strategic business partner to all clients and vendors.

- Preferably, have prior Project/Program/Portfolio management experience working with a global organization.

Qualifications:

- Minimum 15 years of relevant experience

- Full-time Master's degree in HR, or an MBA

- Exposure working with global firms in a matrix setup

- Knowledge and experience working on HRMIS systems (PeopleSoft, Workday, SAP), Payroll tools, Talent ATS (Greenhouse, GoHire, SmartRecruiters, Recruiterflow, etc.)

- In-depth knowledge of employment laws applicable in the jurisdictions the Firm operates in.

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