Head - HR Operations - IT Product Firm

Top Sights During Your Role Stay (Key Expectations) :

- Ensure associate life cycle management of HR processes, data entry, records upkeep, HR compliances and other business-related essential requirements.

- Ensure an automated system of process management and build systems and processes from time to time.

- Build and maintain excellent service levels for associates, managers and HR domain owners who are customers to this role.

- Strong team management reporting to this position.

- Own traditional HR processes from hiring , transfers, payroll, vendor fee management, offers creation; to exit and post exit management of associates tracking. Own new transaction /operational areas like recognition, learning, engagement events and other related transactions.

- Identify potential areas of HR which can be owned from process point of view. Work with internal stakeholders to transition the same to HR operations/shared services; and show strong governance and service levels.

- Ensure strong compliance which protects the organization from any ethical, statutory, legal or information/data security expectations; or any other audit requirements. Will act as the interface for any audits.

Why Check-In to This Role





- Nerve centre for overall organization. Strong inter connect with various parts of the world. HR Leadership role will expand significantly with time.

- Close working with senior leadership

- Potential to learn and grow at rapid pace.

- Opportunity to work o once -in-a-career time opportunity to deploy cutting edge processes from grounds-up.

Do You have it in You Take The Voyage ('Must-Haves')

- Understanding of People & Interactions Skills

- Ability to Engage @ all levels; including CXOs

- Systemic Thinking, Analytical Ability & Numeracy Skills

- Empathy & 'Helping Behaviour' / Service Mindset.

- Passion, Drive & Energy

- End to End Ownership, Till The Solution Hits the User Desk

- Strong Knowledge of Excel

- Ability to understand and adapt to new culture. Collaboration skills.

- Good local network (of partners and market talent) or have the proven ability to build one.

- Vendor management experience

- 14+Years HR experience primarily in HR operations area

- Graduation, followed by MBA from a reputed institute.

- Good written and verbal English communication.

- Proven leadership in Talent Acquisition & Business HR.

- Must have done a strong stint in IT/Internet/e-commerce/Digital Industry.