25/12 Amit Ghosh
Lead Consultant at PPS Staffing

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Head - Global Delivery - Salesforce - IT Services Firm (10-25 yrs)

Hyderabad Job Code: 876542

About the company:

This high-growth IT Services MNC that employs over 10,000 full-time staff globally and has a focus on North America, LATAM, APAC, UK & Europe and ANZ, is looking for a co-leader for its Salesforce business unit that has a team of 500 consultants who serve the best-in-class enterprises' digital transformation agendas by helping them adopt the industry-best CRM practices through the Salesforce product suite.

About the job:

This a senior management position and will be placed at a co-BU Head/CEO minus 2 level, and shall be responsible for leading service delivery, operations, pre-sales & solutions, architecture and account success & growth for the business globally.

An ideal candidate would have:

- Been leading entire P&L and delivery for the Salesforce business at his/her employer company. Only IT Services background will be considered

- At-least a 10-year background in CRM and Salesforce, with an overall experience of 20 - 25 years in the IT Services domain, majorly focused on business transformation for clients

- Strong new business development experience across geos like North America, LATAM, UK and EU. Strengths as a bid solutioning leader comes obvious with that

- Leadership experience in architecting CRM transformation solutions for enterprise customers

- A justifiable mix of experience in line with the aforementioned, across industry verticals such as BFSI, Mfg., Services, Hi-Tech, Consumer, Retail, Telecom and so on

- Built the SFDC practice at his employer cos. by managing resourcing and controlling attrition

- A demonstrated history of competency development for the people he's been leading/led

- A consistent growth track-record w.r.t. developing the CRM/Salesforce practices that s/he has been a part of/led

- Very prominent presence in the Salesforce ecosystem, and been great at alliances & partnerships

- Absolute openness to relocate to Hyderabad

Women-friendly workplace:

Maternity and Paternity Benefits

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