Associate Talent Acquisition at Zyoin
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Head - Fraud Management - Fraud Containment Unit (10-30 yrs)
Position: Head: Fraud Containment Unit (Fraud Management)
Job Type: Full-time
Objective: As the Head of FCU, you will be at the forefront of ensuring the highest standards of security and fraud prevention measures for our digital NBFC operations. This role mandates a comprehensive understanding of the digital financial landscape in India, consumer fraud and cyber fraud threats, and effective fraud prevention methods to safeguard our customers and our institution.
Fraud Detection and Prevention:
- Lead the design, development, and implementation of cutting-edge fraud detection and prevention systems for our digital NBFC operations.
- Continuously monitor and analyze transactions to identify suspicious activities.
- Develop and implement the overarching strategy for fraud prevention, keeping in mind the evolving digital financial landscape.
- Ensure fraud risk management strategies are aligned with business objectives.
- Lead a team of fraud analysts and investigators. Provide training, mentorship, and direction to ensure operational excellence.
- Managing the vendors for RCU and FCU
- Coordinate with various internal departments, especially IT, Operations, Business, and customer support, for seamless fraud prevention operations.
- Oversee the investigation of fraud incidents, ensuring quick resolution and minimal impact.
- Coordinate with law enforcement agencies when required.
Policy & Procedure Formulation:
- Develop, review, and refine policies and procedures related to fraud detection, prevention, and response.
- Ensure that policies comply with Indian regulatory standards and best practices.
- Engage with senior management, providing updates on fraud risks, incidents, and prevention strategies.
- Educate internal stakeholders about fraud risks and preventive measures.
- Work closely with the technology team to integrate the latest fraud detection and prevention tools.
- Stay abreast of technological advancements in fraud detection and implement them as required.
Continuous Learning & Improvement:
- Stay updated with emerging fraud trends, tactics, and preventive measures in the digital finance space, especially in India.
- Encourage a culture of continuous improvement and learning within the team.
- Bachelor's or Master's degree in Finance, Law, CS or related fields. (Tier 1 or tier 2 will prefer)
- Additional certifications in fraud detection or cybersecurity are a plus.
- Minimum of 7 years of experience in fraud detection and prevention, in a digital financial institution, Banks or NBFC.
- Prior experience in a leadership role is mandatory.
- Strong analytical and decision-making abilities.
- Proficient in fraud detection software and tools.
- Familiarity with the digital financial landscape in India.
- Excellent communication and interpersonal skills
- Good understanding of RBI, RoC and other statutory institutions framework
- Understanding of Indian regulatory norms concerning digital NBFCs and fraud prevention.
- Ability to work under pressure and handle crisis situations effectively.
Interested candidates can feel free to call Jyoti @ Mobile : +91 - 9503399715/8329499715