- Strong understanding of regulatory environment and compliance requirements in banking

Skills and Experience:

Technical & Analytical Skills

- Expert in process mapping, analysis, and redesign using tools like ARIS, Signavio, or Celonis

- Proficient in data analytics and visualization platforms (Tableau, Power BI, Alteryx)

- Strong knowledge of ERP systems (SAP, Oracle) and finance technology ecosystem

- Experience with project management methodologies (Agile, Waterfall, hybrid approaches)

- Advanced Excel and data manipulation capabilities for complex analysis

Leadership & Soft Skills

- Exceptional change management skills with ability to influence without authority

- Strategic thinker with strong business acumen and commercial orientation

- Outstanding communication skills; ability to present complex concepts to C-suite executives

- Proven ability to build consensus and drive results in matrixed, global organizations

- Results-driven leader with high standards, attention to detail, and execution excellence

- Cultural sensitivity and experience managing diverse, geographically dispersed teams

Job Summary

- A Strategic role partnering with Senior leadership & Global Controller to drive process optimisation and operational efficiency across the financial Controllership function.

- This position leads initiatives that span complex, enterprise-wide processes and diverse technology ecosystems to enhance financial reporting accuracy, accelerate close cycles and modernise financial operations

- This is pivotal role reports directly to the GPLs and partners with central Process Performance Excellence (PPE) team to elevate operational maturity across GCFO workstreams

- Drive PPE Framework & Op Ex Strategy within relevant GPL workstream to identify optimisation opportunities

- Collaborate with GPLs and work on Book of work to focus to uplift the maturity of the processes and making it leaner etc.

- Play a critical role in process mining, identifying KPIs & dashboards to drive process insights

Key Responsibilities

Process Transformation & Innovation

- Lead end-to-end process redesign initiatives across financial Controllership operations, managing large-scale, cross functional initiatives that touch multiple geographies, business units and stakeholder groups to standardise workflows and eliminate inefficiencies.

- Architect scalable operating models that support business growth while reducing complexity & operational risk

- Champion automation & digital transformation leveraging RPA, AI/ML, and intelligent workflow solutions

- Establish PPE governance frameworks with clear ownership, controls, & performance metrics

- Drive standardisation & harmonisation of processes across regions & business units

- Drive technology enablement and integration across a complex systems landscape including SAP, non-SAP ERP applications, and emerging AI solutions, ensuring seamless data flow and process automation that reduces manual effort and strengthens controls.

- Pioneer the adoption of Agent AI and intelligent automation within controllership processes, evaluating use cases, managing implementation, and realizing measurable benefits in efficiency, accuracy, and strategic value delivery.

Operational Excellence & Quality Management

- Spearhead financial reporting transformation initiatives, streamlining reporting processes and leveraging automation to deliver timely, accurate insights that support strategic decision-making across the organization.

- Design & implement comprehensive quality assurance frameworks with zero-defect mindset

- Deploy Lean Six Sigma methodologies to eliminate waste, reduce variation, & optimise resource utilization

- Build continuous improvement culture through kaizen events, process mining, & root cause analysis

- Operationalise KPI dashboards & real-time monitoring capabilities for proactive issue resolution

Strategic Partnership & Change Leadership

- Serve as a trusted advisor to senior finance leadership and the Global Controller, providing strategic insights on operational improvements and transformation initiatives that enhance controllership effectiveness and support business growth objectives.

- Lead cross-functional teams through complex change initiatives with strong stakeholder engagement

- Champion critical book close excellence by identifying bottlenecks, implementing best practices, and orchestrating improvements that consistently meet aggressive timelines while maintaining the highest standards of accuracy and compliance.

- Develop business cases demonstrating ROI for process improvement & technology investments

- Foster collaboration between Finance, Technology, Operations & Risk teams

Regulatory & Compliance Excellence

- Ensure process designs meet regulatory requirements (UK ACG, Basel, PRA, IFRS, tax & Regulatory compliance)

- Strengthen controls environment while simplifying processes & reducing operational burden

- Support audit readiness through robust documentation, testing protocols, & evidence management

- Drive remediation of audit findings & regulatory observations with sustainable solutions

Capability Building

- Develop training programs to upskill finance teams on process improvement methodologies

- Create centre of excellence for process optimization, automation, and quality management

- Mentor Process leaders on operational excellence principles & change management

Pro

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