Head - Engineering - IT/BFS

Accountability :

Expected Responsibilities :

- Responsible for management, uptime, automation, resilience of all software applications and components related to product solution.

- Building resilient architecture for disasters and emergencies.

- Responsible for 24X7X365 operations, Incident Tracking, perform root cause analysis, follow call closure, interactions for stakeholders for problem resolution with compliance to timelines

- Deliver 99.99% uptime

- Make extensive use of data and analytics

- Take responsibility for defining and implementing quality standards and policies. Own and develop testing tools and processes, which ensure the quality of payment infrastructure.

- Provide in-depth specialised expertise on business, functional and technical requirements, operating regulation and best practice on new technology solutions to banks, vendors, and internal teams.

Technical Responsibilities:

- Support the entire application lifecycle (concept, design, test, release and support)

- Gather specific requirements and suggest solutions

- Write unit and UI tests to identify malfunctions

- Troubleshoot and debug to optimize performance

- Design interfaces to improve user experience

- Liaise with Product development team to plan new features

- Ensure new and legacy applications meet quality standards

- Stay up-to-date with new technology trends

Operational Responsibilities:

- Manage technological operations to ensure swift issue resolution - be the first point of resolution.

- Responsible for preparation of monthly dashboards and review of daily / weekly/ by-weekly/ monthly performance dashboards

- Responsible for Audit and compliance

Team Building:

- Responsible for building a strong technical team with self-sufficiency

- Develop small functionality or reports in the existing application

Bug fixing :

- Automation of execution of DR drills with ability to do data base changes

- Develop AI competencies, capability in the team, identify and deliver AI based projects.

- Manage the team with high performance culture

Ecosystem:

- Collaborate with inward, tech, product, Build team

- Interaction with banks and other ecosystem to ensure target, success ratio is achieved

- Advisory to banks on acquiring payments tech performance

Candidate Profile:

- Extensive experience with multiple software systems design tools and languages.

- Excellent analytical and problem solving & communication skills.

- Experience in overall architecture of software systems for products and solutions.

- Designing and integrating software systems running on multiple platform types into overall architecture

- Preferred experience in AI projects

- Experience with the NOSQL databases like Postgres, Cassandra is mandatory.

- Extensive knowledge on in memory DB like Redis and Message system like Kafka

- Exposure and understanding in the area of Big Data, Hadoop and MapR,

- Experience in Agile Scrum development process.

- Working experience in continuous integration using tools, build tools and automation of system testing, monitoring and alerts

- Evaluating forms and processes for software systems testing and methodology, including writing and execution of test plans, debugging, and testing scripts and tools

- Experience in running high availability technology system