Head - eCommerce

The person would be responsible for end to end management of a specific category which involves:

Strategy :

- Understand the customer behavior and develop new customer insights

- Develop business models, understand opportunities and create a business to serve them

- Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.

- Understand the competitors, ensure that the company stays ahead of them

- Convert strategies into actions by liaising with other cross-functional leadership teams and make the necessary changes

Partner Management :

- Develop and drive strong relationship with partners

- Own terms of business with the partner-products, orders, returns, etc

Market Knowledge :

- Develop a strong knowledge of the market

- Have an in-depth knowledge of competitors and partners to influence the market

Offers :

- Work with teams to get the most number of partners added

- Manage in-store promotions along with brands - make brands partners in customer communication

- Drive portfolio management for best offers and discounts for the customers

Inventory :

- Develop and manage a fulfillment strategy with the brands to ensure the best business along with optimal cost and service

People Management :

- Build, groom, and retain strong team members to deliver across functions

- Set goals, define KPIs, and ensure that the team effectively achieves the goals

Must-Have Skills :

- Preferred experience in e-commerce or internet company in sales or category management.

- Manager level experience in handling a team (online sales team or category managers).

- Looking for an MBA Graduate from Tier 1/2 college only ( IIM/ISB/FMS/MDI)

- 4-6 years- experience in a similar role.