Head - eCommerce

The job holder will be responsible to play a central role in transforming business into an - Ecommerce retailer- by driving development of strategies, pilots and repeatable processes that achieve this goal and will be responsible for developing P&L of Ecommerce business for Home Box.

Strategy Management (Ecommerce & Omni Channel)

- Own and develop the P&L for the E-commerce business

- Contribute to, update and maintain Home Box's Ecommerce vision and provide intellectual leadership and partnership to the cross-functional initiative teams responsible for executing that vision

- Ownership/maintenance of integrated plan, providing structure and discipline in ecommerce processes during company transformation

- Identify, manage and - unblock- cross-functional and cross-initiative issues

- Develop a process and framework for tracking overall ecommerce initiatives

- Adopt, utilize and drive a change management framework for working through new initiatives

- Establish strong collaborative working relationships with internal business partners including IT & Web Team, Buying & Planning, Retail Store Operations, Logistics & Inventory, Marketing, Finance and Human Resources

- Drive process improvement projects, including current state assessment, improvement opportunity identification and solution definition in a team-based environment

- Manage the development and implementation of pilot projects, coordinating with multiple stakeholders and business partners to drive decision-making and in-store implementation

- Lead the online merchandising to ensure the assortments are competitive, efficient and maximize the sales potential for the total business

- Manage Inventory levels to maximize in-stock and customer satisfaction while minimizing the amount of inventory

- Analyse the competition to ensure that we have a winning assortment and look for opportunities where we can grow the business profitably

- Analyse data to understand your target customer so that you can select products and merchandise them in a way to inspire purchase

- Create effective promotional calendars in-line with the offline business that drive sales and achieve budgeted profit targets

- Leverage all digital and non-digital marketing channels to maximize ROI for all channels of the business and drive Ecommerce awareness

- Establish successful cross-functional relationships to achieve goals while working collaboratively with all stakeholders

- Integrate the best practices of content into the business

- Leverage your brand's network of brick and mortar stores to achieve e-commerce and omni-channel objectives.

Desired Profile:

- Post Graduate in Business, Marketing or Communications from Premiere School.

- 10-12 years of relevant e-commerce experience from an industry-leading omni-channel retailer, with at least 5 years in a leadership capacity

- Knowledge of emerging technologies

- Experience or working knowledge of digital commerce, retail, customer service, order management/fulfilment processes and mobile commerce

- Demonstrated track record of taking ownership of significant projects and strategy implementation

- Strong Analytical, prioritizing, interpersonal, problem solving, presentation, budgeting, project management (from conception to completion), and planning skills

- Strong verbal and written communication skills

- Demonstrated collaborative skills and ability to work well within a team

- Ability to work with and influence peers and senior and executive management

- Ability to work in fast paced and deadline-oriented environment

- Self- motivated with critical attention to detail