Head/Director - Human Resource - Enterprise SaaS Product Firm

Head/Director - Human Resource - US based Enterprise SaaS product company in Gurgoan (8-15 yrs)

Gurgoan based HQ in US, with 500+ Plus people strong, been around for 5+ years, and raised 3 rounds of venture capital funding; one of the well known Enterprise SaaS product Company hiring "HR Head / Director" Position.

Preferably from eCommerce/startup with Teir1 /Teir2 college.

If you are an expert in understanding HR work and go above and beyond to make it work for the business by using your amazing management Skills!! We are looking for you :)

Job Description :

- The HR Head will ensure alignment with business and HR strategic objectives.

- Act as primary connection between HR and local employees across all Businesses and serve as a local liaison to HR functions and service organizations.

- Also include: design/implementation of local employee engagement and recognition programs, providing mobility services, planning/delivering training, coaching, mentoring and supervision.

Key Responsibilities :

- Adapt, communicate and implement the strategic direction of all operations to ensure adherence to global policies and processes

- Define the operational framework for the delivery of People Service process support based upon the defined Business and HR Strategy

- Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology and maximization of workforce

- Provide feedback and input for improvement of all programs, processes and policies and accountable for driving consistent, standardized and effective service delivery within Employee

- Work with the respective CoE Interlock process owners to improve the end to end HR delivery processes.

- Serve as a main point of contact and manage relationships with stakeholder group and key individuals

- Resolve any escalated issues and risks

- Lead team of People Advisors and Client Account HR Leads as required

- Ensure career planning and development for employees

- Design and implement local employee engagement and recognition programs for the Business in line with the entity strategy

- Execute key HR processes within Field HR, i.e. performance management, exit management, grievance management and career moves through internal role posting

- Extremely knowledgeable and experienced in Talent Acquisition & Learning and Development.

Soumyashree SR
Principal Talent Acquisition
Zyoin Web Private Limited