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24/01 S. Sharada
HR Consultant at Live Connections

Views:516 Applications:137 Rec. Actions:Recruiter Actions:18

Head - Digital Transformation - Strategic Accounts - BFSI Sector - BPM (12-15 yrs)

Chennai Job Code: 789619

Head - Digital Transformation - Strategic Accounts


- Drive the Transformation (including BPM, Robotics Process Automation, Analytics and AIML) for it's DPO Line of Business . As an DPO Transformation Leader, the candidate will be required to perform following functions: -

- Oversee and Govern Transformation initiatives in BFSI vertical customer(s) to enable the account's mission and objectives and to promote productivity, revenue, profitability and growth

- Ensure efficiency, quality, service, and cost-effective management of resources to achieve revenue and margin targets

- Thought Leadership: Design and implement general and customer specific strategy roadmaps for next gen technology adoption, implementation and evolution using right-fit technologies

- Drive Kaizen & Innovation, Process re-engineering initiatives, gain deeper understanding of pain points from business requirements, operations and technology standpoint to drive better business results in customer operations

- Client Governance & Senior Stakeholder Management

- P&L, Revenue Management

- Min. 12-15 years experience in IT and extensive exposure to transformation & automation domain. Excellent understanding of current BPO automation products and technology & upcoming trends in the technology landscape

- Desirable to have experience on BFSI Domain / Asset Management / Capital Markets

- Experience in managing large direct team and able to drive accountability in matrix structure. Strong interpersonal and influencing skills

- Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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