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24/03 Ruchika Bhardwaj
Managing Partner/Founder at Workoid Consultants

Views:207 Applications:77 Rec. Actions:Recruiter Actions:19

Head - Data Management & Operations Services - Advisory Firm (13-17 yrs)

Gurgaon/Gurugram Job Code: 906555

We are looking for Data Management & Operations Services Head for world's leadership advisory firm based at Gurgaon.

Job Location : Gurgaon

Education : Regular Graduate, Pref Post Graduate

Report to : KCI Chief Operating Officer

Function /Department : Knowledge Centre India (KCI)- Non Voice Process

CTC : Best in Industry

Exp : 12+ years of experience working in BPO/ KPO industry

Nature of the Role : Team Handling, Must have exp of managing Large teams 80 to 100

Working Timings : 6 am to 11.30 pm Window ; Flexible ; 5 days working

Position Overview

- The Head of Data Management & Operations Services will lead the Knowledge Centre operations teams in providing services to the firm across a range of business processes.


- Our Operations teams are responsible for the accuracy and ensuring the integrity of our proprietary knowledge management systems.


- They play a key role in creating a robust foundation of rich data, documentation, reports and quality insights thereby enabling our businesses globally with their client work.


- As a leader of this dynamic team, your role involves managing the operations deliverables while exploring new ways of creating process efficiencies.


- You will provide leadership to the operations team in developing solutions and create greater value for the firm.


The role reports to the KCI Chief Operating Officer.

Ruchika
Team Workoid

Women-friendly workplace:

Maternity and Paternity Benefits

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