Head Hunter at Wenger & Watson Inc.
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Head - Customer Support/Experience - Consumer Internet (10-15 yrs)
- Responsible for Enhancing the overall Customer Experience by generating positive outcome with every Internal and External Customer Interaction.
- Responsible for overall Customer Service Delivery across India
- End to End Customer Experience management for (B2C and B2B) including Voice, Social Media, Chat,
- NPS owner across all Post Sales Service touch points.