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26/05 Manish Jha
Director at Aurinko Management India Private Limited

Views:318 Applications:51 Rec. Actions:Recruiter Actions:16

Head - Customer Success - IT (14-25 yrs)

Mumbai Job Code: 1101475

Head Customer Success


ROLES AND RESPONSIBILITIES :

- Develop new business through existing accounts by having an understanding of the customer's business, identify and explore commercial opportunities with the accounts.

- Regularly liaising with existing clients to identify new business opportunities.

- Prepare plans, encompassing sales and pricing activities, to maximize opportunities and value for both parties.

- Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts

- Remain knowledgeable of market and industry trends, competitors, and leading customer strategies.

- Understand and clearly articulate Our value proposition

DESIRED PROFILE :

- Excellent verbal and written communication skills

- Extrovert - Does not mind calling new / unknown people.

- Prior experience of Customer facing role.

- Good experience into CRM Sales/ Business development.

- Good experience into Software solution sales into BFSI domain.

- Experience in handling large enterprise accounts.

- Experience in handling bank is preferred.

- Critical thinking and strong decision making.

- Devising Strategic Plans to Expand Sales and sales forecasting.

- Solution oriented and problem solving skills.

- Should have good experience in managing and leading high performing teams

- Experience of proposal preparation, contract discussion and negotiation

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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