Head - Customer Success The purpose of the Head of Customer Success role is to deliver on the Customer Success vision which is to create an impactful experience for our customers through excellence in the four pillars of success - providing a rewarding and inspiring customer journey, gathering in-depth customer insight, creating community, and demonstrating impact. Job Description: - Play a strategic role as part of the senior team, role-modeling our values and helping shape and deliver our long-term vision - Deliver on the Customer Success Vision, success pillars, and Critical Success Factors - Ensure there is a seamless renewal process that keeps the customer on board as much as possible - Create regular opportunities to provide expertise to our customers and to drive engagement and impact, including face-to-face meetings - Continually review our value proposition to ensure there is distinct value in each band and that the financial model (cost and pricing) is aligned - Drive an ambitious events calendar that covers the when, how, who, and why of each event - Provide regular impact metrics by customers aligned to the customer's goals, collective impact data, and internal reports to inspire the team and inform our broader objectives - Role model strong partnerships with the other senior leaders and their teams. Looking for Candidates with the following experience and Skill sets : - In charge of Customer Servicing / Prior experience of Sales - Prior experience of service benchmarks settings - Quantitative benchmarking of services and sales - All India experience in managing a large team

Bangalore

Head - Customer Success - Healthcare/Wellness 

Head - Customer Success - Healthcare/Wellness  ,Job Description for Head - Customer Success - Healthcare/Wellness  in Vito India in  Bangalore for (15-25) years of experience. Apply Now!

Job Description for Head - Customer Success - Healthcare/Wellness  in Vito India in  Bangalore for (15-25) years of experience. Apply Now!