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25/09 Shweta
Director - Operations at Profacto

Views:9280 Applications:230 Rec. Actions:Recruiter Actions:206

Head - Customer Success - Digital Marketing/Ad Tech/Paid Performance Firm (10-15 yrs)

Pune Job Code: 747405

Apply only if you have Paid performance/ digital marketing/ Agency experience

Our Client is a leader in Performance Marketing, provides a sophisticated technology solution to efficiently manage Digital Marketing campaigns for several large brand clients in India. We are currently a 450+ people team; and growing extremely fast to gain more Digital Spends- market share with a mix of technology solutions & strong analytical services.

In pursuit of this, they seeks to hire a Customer Success Head who'd help us build strong relationships of great performance & trust amongst its Clientele and spread the word about how we offer the best possible Digital Advertising experience in the industry.

You'd need to be Awesome at:

- P&L owner with full responsibility of revenue growth and customer delight of our Media business unit and its 80+ client accounts

- Overall accountability of engagement construct including business analysis, business solution architecting, managing scope and schedule, delivery & optimization and client management

- Build trust with c-suite executives to influence their digital strategies and build innovative solution that deliver significant business impact

- Be heart, mind and voice of client

- Be able to sell Product & Service Offering & understand technology aspects of it on the back-end

- Foster deeper relationships with global tech giants, e.g., Amazon, Facebook and Google, and leverage these unique partnerships to deliver value for our clients

- Direct line responsibility of highly talented team of Engagement Managers. Matrix manage a team of channel strategists and business operations team to drive multiple programs to completion

- Being on top of industry updates from technology, competition & functionality perspective

If you are:

- 10+ years of Client Management experience in Digital Marketing (Performance Marketing preferred) in India/APAC markets

- A great story teller and an elegant negotiator

- Love digital marketing and everything around it

- Aggressive & take control

- Highly organized

And most importantly, LOVE customers & strive for every inch of their satisfaction

And if you're excited about:

- Being a part of company doing something really amazing & redefining stuff

- Making a splash in a multi-billion-dollar Digital Advertising industry

- Learning & Growing far beyond your current horizon

- Competitive Compensation with the usual benefits

- A place full of like-minded & ridiculously smart folks

- A start-up culture that you'd cherish forever in your work life

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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