Chat

iimjobs

jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
16/02 Pragnesh Patel
Senior HR & Admin at Havoc Consultants Private Ltd

Views:941 Applications:282 Rec. Actions:Recruiter Actions:67

Head - Customer Service - Real Estate/Telecom/Construction Business (12-22 yrs)

Mumbai/Pune/Maharashtra Job Code: 1221655

- The incumbent will be responsible for building all the processes and guidelines driving them towards excellence with a sole focus on customer centricity.


- Create a customer focussed culture.


- Own the customer experience through and create channels to enable the same.


- Support incidents need to be resolved properly, achieving overall satisfaction of the customers along with compliance with set practices/ policies/programs.


- Prior experience in leading large and diverse teams, including people managers


- Exceptional written and verbal communication skills


- Strong analytical skills to abstract and present data, trends and business information to support fast decision making

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.