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23/01 Abhishek Gaur
Consultant at Michael Page

Views:371 Applications:101 Rec. Actions:Recruiter Actions:72

Head - Customer Lifecycle Management & Retention - FinTech - IIT/IIM/ISB/IIM/XLRI/SPJ/MDI/FMS (7-10 yrs)

Bangalore Job Code: 884926

CLM & Retention Head - FinTech - IIT/IIM/ISB/IIM/XLRI/SPJ/MDI/FMS


Strategy: Design, execute and evaluate strategy around customer lifecycle management


Program management: Design cross-functional projects and measure success and outcome

Analytics: Insights into constantly improving the processes and products around CLM

P&L: Customer revenue ownership

Key Skills:

- Excel, SQL, data analytics

- P&L and unit economics understanding

- Project/product management

Women-friendly workplace:

Maternity and Paternity Benefits

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