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07/08 Amanjot Kaur
Recruitment Associate at Peoplestrong

Views:152 Applications:42 Rec. Actions:Recruiter Actions:3

Head - Customer Excellence - Manufacturing (15-20 yrs)

Mumbai Job Code: 961151

- Develop the strategic framework for establishing and running the Customer Excellence

- Evaluate and diagnose emerging local needs and provide design, development and implementation support for launching interventions as per SLAs across various parts of the business within this domain

- Be responsible for creating business impact by developing and implementing a comprehensive curriculum for all functions of the organization

- Offer support to various regions in implementing the Customer Excellence Curriculum developed for commercial units; highlight challenges and offer resolution with speed

- Building strategic partnerships for bringing in external knowledge to add value

- Initiate benchmark studies on best practices within the domain of functional capability development

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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