Industry - New Media and Internet Skills - customer care, process improvement, process excellence Job Type - Permanent Description - The role is managing pan India customer care operations. The candidate will be managing process improvement and process excellence. Client Details:&nbsp; The fast paced eCommerce company. Description:&nbsp; - Develop and implement customer care policies, procedures, and regulations necessary for ensuring a satisfied customer base <div> - Establish communication channels through which customers can send in their feedback or challenges for prompt resolution<div> </div> - Interface with the management and other services<div> </div> - Maintain and improve service standard Profile:&nbsp; - Minimum 10 -12 years experience in Customer care management. </div><div> - Good Communication and Problem-solving Skills. Job Offer:&nbsp; Exciting leadership role with growth oriented company. Page Group India is acting as an Employment Agency in relation to this vacancy. Contact - Hemlata Bora&nbsp; The Apply Button will redirect you to website. Please apply there as well. </div>

Mumbai

Head - Customer Care - eCommerce 

Head - Customer Care - eCommerce  ,Job Description for Head - Customer Care - eCommerce  in Michael Page in  Mumbai for (10-12) years of experience. Apply Now!

Job Description for Head - Customer Care - eCommerce  in Michael Page in  Mumbai for (10-12) years of experience. Apply Now!