16/08 Neeraj Bodade
Consultant at Michael Page

Views:1509 Applications:88 Rec. Actions:Recruiter Actions:18

Head - CRM - Real Estate Developer (10-15 yrs)

Pune Job Code: 732512

Key Roles :-

- Collection & Recovery

- Documentation/ Real Estate RERA knowledge

- Customer Grievance

- Bank tie ups & Relationship management

- Management of collectibles from customers & ensuring achievement of collection targets

- Responsible for revenue generation through follow up on collections of dues towards completion demands until handover of flat

- To prepare the Funds flow/ projection report

- Enabling processes that provide accurate documents to customers for their transactions

- Ensuring timely registrations & management of agents/ vendors for the same.

- To handle queries, requests, service issues, complaints, customer retentions, etc.

- Personal meetings & discussions with customers post booking

- Effective management of customer grievances & queries related to costing, finance, taxes, agreement, project status, projections, etc.

- To co-ordinate & ensure smooth flow of bank loan disbursal, registration of the property, etc.

- Timely follow up with bank for housing loan sanction.

Women-friendly workplace:

Maternity and Paternity Benefits

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