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22/07 Prerna Joseph
Senior HR Recruiter at Skillventory

Views:230 Applications:51 Rec. Actions:Recruiter Actions:11

Head - Credit Card Organic Portfolio (10-15 yrs)

Mumbai Job Code: 1129294

- Increase Share of Wallet, Avenues of spends, Digital/contactless penetration, repayments etc to build spends on the cards

- Monitor spends quality, interchange mix, spend risk from interchange and fraud perspective

- Build and run Upgrade and CLIP strategy, to ensure that spends pickup and customer engagement goes up

- Build a portfolio of alliance offers for customers and manage it to control spends shifts/build-up

- Manage portfolio activation, dormancy, inactivity, blocking/unblocking, renewals, replacements, NUNP and closures/purging

- Own the P&L lines linked with AIF/Spends, like late fees, OVL, interchange etc.

- Build and run customer journeys so that experience is top notch, results in better NPS

- Engage and work in collaboration with other units of the Bank, like compliance, legal, digital teams, products teams etc.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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