Responsibilities:

- Oversee executive, internal, recruiting and external communications for India (Operations) and Technology India, coordinating closely with the Global Technology and Client Service Delivery (CSD) Communications teams.

- Lead India communications planning and performance management. Coach, guide and manage the performance of assigned staff and managers.

- Manage India public relations agency resources and the department budget.

External/Executive Communications :

Collaborate with Global Technology and CSD Communications teams to lead media relations efforts in the India market, identifying external blogging opportunities and targeting and managing industry conference opportunities for speakers, networking and professional development.

Internal Communications :

- Oversee the development and distribution of leadership and new hire announcements and general work news.

- Advise India Operations and Technology leaders on effective communication strategy and tactics and guide local Operations and Technology communications teams in developing internal messaging for their respective India areas and leaders.

- Support global and local Pune and Chennai employee town halls.

- Increase use of multimedia (e.g., video, social media) in internal communications by launching live-to-desktop webcasts and populating other digital platforms.

- Review and evaluate existing employee engagement communications vehicles, events and programs.

- Assist in coordination of India-based communications with the broader enterprise and global line of business programs.

Recruiting :

- Partner with India Human Resources and campus recruiting teams to develop campus presentations, webcasts and podcasts.

- Work with the team to develop recruiting communications plans, objectives, strategies, key messages, timelines and tactics. Monitor communications success against objectives, adjusting plans and communications content as necessary.

Qualifications:

- Bachelor's degree in a related discipline or equivalent work experience required.

- Minimum Experience: 10-15 years of experience in Corporate Communications and Public Relations, preferably with a global financial services technology organization or a leading global technology company.

- In-depth grasp of technology corporate communications.

- Flawless English written and oral communication skills.

- Experienced international communications executive working for a global brand, with the demonstrated ability to own accountability and drive decisions locally and quickly, while able to operate effectively as part of a global communications team.

- Creative and energetic with a strong passion for innovation, entrepreneurship and technology and their impacts on business and the world.

- Successful experience managing medium to large communications teams.

- Proven ability to identify potential Thought Leadership topics and work with subject matter experts to develop impactful stories and other angles.

- Superior project management skills and ability to meet tight deadlines and juggle multiple priorities with impeccable execution.

- Rigorous attention to detail, quality, and on-time delivery.

- Track record of working within a collaborative, global team.

- Demonstrable analytical and problem-solving skills.

- Executive presence to effectively partner with senior management is critical.

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