Head - Compliance

ROLE RESPONSIBILITIES:

Assess Business Concept Origination docs provided by COO team / Business Heads to ensure new activities / services carried out from Mumbai Centre are in compliance with the operational model agreed with on-shore Compliance/ Regulatory teams and Tax.

- New Business Strategies - Assess new service concepts / list of activities that could be done in Mumbai Centre , for respective on-shore locations.

- Disseminate any specific Regulatory / Policy changes that impacts the Mumbai Centre, as informed by Global Compliance/ Regulatory/ Infra teams.

- Introduction of Risk mitigation measures- e.g. Compliance Travel Undertaking for all on-shore travel, Operational WBTs / face to face trainings, KOPs Regulatory matrix doc etc.

- Represent and influence various risk management committees like the Infrastructure risk review Committee, Incident Management Group, Control Group, etc.

- Liaise with Regional Compliance Control room with regards to reconciliation of delinquencies and accuracy of records and wall crossings

- Advice on appropriate Chinese wall arrangements, in coordination with on-shore Compliance, in terms of the physical and electronic barriers – i.e. lay-outs, seating arrangement, use of privacy screens, access controls, conflict clearance and wall crossings

- Engage with Business Heads to assess pipeline business plans and advice on feasibility from Compliance / Regulatory perspective

- Reinforce compliance with Bank Group policies and local legislation;

- Advisory on outside Business activities / Directorships/ Guest lecturers etc.

- Develop effective partnership with local Heads of Business, global stake holders and Compliance Management;

- Liaison and maintenance of relations with regulators, local authorities and internal/external auditors;

- Facilitate transition of work into or out of Mumbai Centre by ensuring all Compliance requirements are fully met.

- Conduct periodic reviews of operations to provide confidence to management about level of compliance

- Conduct training and develop training content to foster a culture of compliance

- Reminders of Mandatory Compliance Policies and Procedures

- Provide advisory to operations in collaboration with on shore compliance

- Primary point of contact for on-shore Advisory, Regulatory Compliance and MSI with regards to services offered by Mumbai Centre for the on-shore location. Compliance contact for Regional Governance / Regulatory team with regards to services provided.

- Conduct monitoring, surveillance and investigations to ensure regulations and internal policies are complied with

- Email monitoring / Surveillance- Spot checks based on internal escalations from managers/ peers/ tip-off’s, Email retrieval requests,

- Reviews- Nature of role / information handled and segregation / seating arrangements, information control measures- USB enablement etc.

- Assess the operational framework, based on reviews / Business inputs, and recommend revision to the KOP / SLAs/ Secondments,(eg.. capturing the full list of services carried out for on-shore location into IRO database (AKA – VRM/ IGO)

- Maintain high level of collaboration with Legal, Data Protection, Corporate Security, Transition, Business Engineering and other support functions

- Carry-out theme based reviews in case of in depth scrutiny of service carried out, based on inputs from Business / initiated from Compliance side.

- Monitor resolution of Compliance breaches or issues raised through Employee Hotline

- Ad hoc theme based training (GMC operational model, WSP, Code of conduct etc.)