Head - City Operations - EV Charging Stations

You'll be working with a deep-tech startup focused on energy management in the EV space.

What you will do:

You will be pivotal to our operations and deployment team by helping build an extensive network of E-pumps that unlock 15-min rapid charging across the country.

Responsibilities:

Operations management

- Responsible for the operations of the product in the network, the growth, and market penetration to enable the business to efficiently operate and grow.

- Responsible for strategizing and handling day-to-day operations in the city.

- Responsible for integration of ground operations with technology, core operations

Customer management

- Must have customer service skills and be able to maintain a consistent, elevated level of service.

- To ensure long term and profitable relationships with business partners and supply retention

- Gather product and market intelligence for improvement of the product

Team management

- Planning, hiring, training, and effective utilization of resources in different functions.

- Contributing to long-term goals around business and people development, including succession planning clients- retention.

The ideal candidate requires:

- Proven working experience in operations and sales track record

- Market knowledge (EVs, Charging station deployment, Logistics)

- Proficiency in English and regional language; Communication and negotiation skills

- Good Analytical and problem-solving skills

- Basic financial knowledge

- People management and ability to build rapport

- Prior experience in process design and operations implementation (preferably in Logistics / -Supply chain management) and managing fleet on the ground

- Strong time management skills and the ability to prioritize to meet daily, weekly, and long-term requirements and goals.

- Data analytics skills / should be comfortable working with MS excel. Should have the intuition to use data effectively for devising operations strategy.

What matters most in the job:

- Quality of work

- Approach towards problem-solving

- Dissatisfaction towards mediocre work

- Resilient attitude to bounce back after failing