Head - Center of Excellence

Job Description:

Process Engineering:

- Evaluate SOP's & WI in line with solution and agreed strategy as per sign-off from the customer

- Assess BRD and sign off from customer and ensure UAT scenarios and tested

- Drive process and DWM training for the Local Operations team

Inventory Management:

- Define and evaluate strategies with the customer with regards to Material flow, Put away and pick strategy

- Define Slotting as per above strategy, HOTO of inventory, set-up cycle count process

- Ensure training of local ops Inventory lead on slotting and cycle count process and ensure monitoring of cycle count process till project closure

- Measure OTIF and line delivery performance as per agreed SLA

TMS/ WMS Management:

- Evaluate system functionalities in case of customer system is to be used

- Analyze customer business scenarios and cases

- Evaluate key documents, BRD, Tech Documents

- Prepare Project Development Plan in discussion with the customer

- Make required Tweaks and changes to the system in alignment with the BRD and plan outlined

- Assess UAT, Stress tests in alignment with customer, Ops and IT

- Prepare SOP user manuals based on the system deployed and designed

Training: Responsible for conducting trainings for DEOs and Super User

Manufacturing Processes:

- Ensures onboarding after project is implemented and ensures that the team performs the role of the Temporary ADM

- Responsible for running the new project Ops for 3 months from the date of Go-Live

- Oversees handholding of the project for Ops during the deployment period

- Responsible for skill development of the manpower deployed, via trainings, on Job and workshops

- Responsible for adherence to the SOPs by the site

Warehouse Infrastructure & Electrical SME:

- Ensure that both Greenfield and Brownfield Projects are optimally implemented

- Responsible for uploading and supervising the sites from Standard point of view

- Ensure that the site is well managed by collaborating with the Ops and Real Estate Team pertaining to Infra > Parking Lots, Docks, Hydrant, Utilities > Air circulation, Roof Leakage Check, Waste Management, Floor Conditions, Sunlight conditions, Power distribution, Electrical wiring and workmanship, Electrical safety

- For Greenfield projects, monitor work with PMC on scope checks, drive the overall project as per agreed standards, make regular visits to the sites for work coordination

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