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13/01 Yash Asrani
Recruitment Consultant at Michael Page

Views:588 Applications:59 Rec. Actions:Recruiter Actions:38

Head - Branch Operations & New Business - Life Insurance (15-20 yrs)

Mumbai Job Code: 784874

Our client is one of the leading Life Insurance Companies in India.

Job Description

- Manage Branch Operations and Central Operations PAN India

- Manage a team of 6-8 direct reportees & a team strength of 200 overall

- Operations Management : Ensure smooth administration of new business and service requests

- Achieve KPIs w.r.t. TAT, efficency, customer NPS at every stage

- Collaborate and provide solutions to Sales & Distribution partners

- Visit Customers and Partners to understand feedback and drive improvement

- Manage Audit and adhere to regulatory norms

- People management and motivate people to achieve organisational goals

Experience & Education : 

- 15 years plus experience in Financial Services (preferably Life Insurance) across domains like Branch Operations, underwriting, claims, distribution, on-boarding etc

- Operations management expertise in a PAN India leadership role for at least last 5 years

- Six Sigma and Quality Qualification (preferred)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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