Head/Assc Director - Vendor Management(Shared Services
Our client is a large Group having multiple Global business operations. Is Looking to hire someone with Experience in Managing Finance Shared services JOB DESCRIPTION
PURPOSE OF THE JOB : Finance Transformation
- To Maintain a consistent program of Shared Services Contract management that monitors and reviews all services by existing and potential Service providers
- Requirement MBA Graduated (from a Premier Institute Preferable) with 7-12 Years
Desirable experience:
- Experience and Understanding of Shared Services and Vendor management
-This role also requires handling of claims pertaining to Top management and hence similar experience would be an advantage
Key Responsibilities:
- Preparing and finalizing the Annual Budget for Shared Services Center (SSC)and periodic forecasting of the annual budget
- Assist in Governance of stakeholder engagements by Scheduling Quarterly Steering Committee, Monthly Core Committee meetings
- Scheduling any ad-hoc meetings as requested with Vendors maintaining minutes of these meetings and follow-up on the actions from these meetings till closure
- Work closely with team and stakeholders in the stabilization of process post-migration and ensure report out on a regular basis.
- Initial validation of Vendor invoices including any adjustments due to volume indexation and review and get approvals from the respective team for vendor invoices
- Assist in any kind of negotiations between the stakeholders in case of volume re-base lining
- Ensure Vendor publishes periodic SLA reports as per the timeline agreed in Contract and review the discussed in
- Operational Meetings before they are tabled in Core Committee Meeting and get approvals from respective heads for adjustment from core committee meetings
- Support in the management of Vendor performance reports, improvements in SLA are being raised in quarterly steering meetings
- Maintenance of Document Repository for Governance Purposes of steering, core, and ad-hoc meetings, Vendor invoice, and volume indexation calculation files
- Maintain a record of all approval mails from the central repository
- Participating in ideation process within the organization and ensuring processes are consistently improved by bringing in fresh perspective and improving efficiencies
- Perform other related duties as assigned.
- Travel as necessary
2. Training and development
Taking active participation in the training program andensuring management of Standard operating procedures, - Participate in Corporate training and development programs on a regular basis as assigned or selfnominated
3. Issue Resolution
Ensuring all queries being raised related to SLA agreements and modifications, Vendor invoices are resolved, and negotiation of adjustment with the Vendors
4. People Management
- Evaluate performance and provide counseling and coaching to employees
- Assist in personnel actions, such as performance improvements, SLA improvement negotiations, and disciplinary measures
- Maintain harmonious relations with employee/employer and other stakeholders
- External Interfaces Internal Interfaces
- Vendor Accounting and Finance, Business Operations
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