Head - Accounts Receivable - SaaS

Job Description :

- Ensuring timely collection of Invoices and within the credit period of the customers.

- Reviewing the customer outstanding and ageing.

- Review of pending renewal invoices to understand the contract renewal dependencies.

- Co-ordinating with customers and discussing the overdue bills.

- Reconciliation of the AR outstanding with the customer AP & business SPOC with coordinating internally with Sales/CSM team.

- Advising customers on their payment options and schedule

- Maintaining customer payment records.

- Initiate MRN in discussion with Legal for overdue & untimely payments.

- Resolution of customer queries on invoice break up, GST, TDS clarifications within TAT.

- Advising the accounting team on invoice adjustment of collection, review the doubtful debt position and advising for provisioning in books

- Finalize the collection target for the team based on the targeted DSO and credit period agreed with the customers.

- Weekly collection forecasting and advising the treasury team

- Implementing deadlines for collection post which recommending service disconnection.

- Preparing monthly feedback reports on payment collections

- Training and mentoring of staff members in the AR department

- Good experience in account reconciliation

Qualifications :

- Experience in managing a team of more than 10 people

- At least 9-10 years of experience in the AR management

- Bachelor's degree in accounting, business management, or a similar field.

- Previous working experience in AR management

- Good communication skills - verbal & written.

- Knowledge of payment plans and accounting procedures.

- Patience and resilience.