About the Organisation

A leading global consulting and professional services organization with strong presence across the US and India. The firm specializes in finance operations, FP&A, tax, technology, and compliance for mid-market and Fortune-listed companies. Known for its high-growth environment, strong delivery excellence, and innovation-driven culture, the company is rapidly expanding its Finance Managed Services and Transformation capabilities.

Role Overview

A leading global consulting & professional services organization is seeking a Head of Accounting & Finance Managed Services Delivery to build and scale a world-class Finance Operations & FP&A managed services practice.

This is a mission-critical leadership role for a seasoned finance professional who can deliver high-accuracy global finance operations, develop advanced FP&A capabilities, lead multi-country transitions, and drive technology-enabled transformation across client portfolios.

Compensation will not be a constraint for the right candidate.

Key Responsibilities

1. Financial Planning & Analysis (FP&A) Leadership

- Develop and deliver FP&A services (budgeting, forecasting, variance analysis, strategic planning).

- Build advanced financial models and scenario-planning frameworks.

- Establish executive dashboards and KPI reporting suites.

- Provide strategic financial insights to client leadership.

- Implement rolling forecasts and dynamic planning methodologies.

Transactional Finance Operations

- Lead end-to-end O2C (billing, invoicing, collections, dispute management).

- Manage AP including 3-way match, vendor management, and payments.

- Oversee multi-country payroll with regulatory compliance.

- Ensure 99.5%+ accuracy across all transactional processes.

Process Excellence & Technology

- Standardize finance processes across engagements.

- Build internal controls and compliance frameworks.

- Implement QA protocols and continuous improvement.

- Create scalable documentation and knowledge-management systems.

- Automation Libraries & Operational Efficiency

- Build automation libraries (RPA bots, AI reconciliation, ML anomaly detection).

- Develop reusable automation components for AP, O2C, JE automation, and close processes.

- Implement automation governance, testing, and monitoring.

- Build predictive analytics for cash flow, collections, and expenses.

Project Delivery & Transformation

- Lead finance & ERP transformation (SAP, Oracle, D365).

- Design multi-phase modernization roadmaps.

- Manage PMOs with risk, communication, and governance frameworks.

- Lead digital transformation (cloud, integrations, data warehouses).

- Deliver large-scale BPR initiatives.

Centers of Excellence (CoEs) & Service Delivery

- Build and operate CoEs for FP&A, O2C, AP, Payroll, Financial Reporting.

- Design scalable "assembly-line" service delivery models.

- Create cross-training and redundancy systems for continuity.

- Develop modular service delivery that scales with client needs.

Specialized Team Leadership

- Build and manage:

- Knowledge Transfer Teams

- Outsource Transition Teams

- Quality Assurance Teams

- Advanced Reporting & Analytics Teams

- Lead onboarding, knowledge capture, audits, regulatory reporting, and visual analytics.

Resilience & Business Continuity

- Build BCP frameworks with multi-site failover.

- Implement backup/recovery and real-time monitoring.

- Drive cross-training and succession planning.

Client Relationship & Delivery

- Create client-specific delivery models.

- Manage transitions and knowledge transfer.

- Ensure SLA adherence and compliance.

- Develop custom reporting and analytics.

- Drive account growth and client satisfaction.

Team Leadership & Development

- Build high-performing global teams.

- Implement technical + soft skills training.

- Run performance and career-development frameworks.

- Ensure multi-lingual and multicultural capabilities.

Education & Professional Certifications:

- Bachelor's degree in Accounting, Finance, or related field

- CPA, CMA, ACCA, or equivalent professional certification required

- MBA or Master's in Finance preferred

- Project Management Professional (PMP) or equivalent certification preferred

- Additional certifications in financial systems, automation, or process improvement

Professional Experience:

- Minimum 15 years of progressive experience in finance operations and managed services

- Proven track record with Big 4 accounting firms or top-tier consulting organizations

- Extensive experience in FP&A, financial reporting, and strategic financial analysis

- Experience managing mission-critical payroll and billing operations for large organizations

- Strong background in ERP implementations and financial system integrations

- Experience with multi-country, multi-currency financial operations

- Demonstrated experience in building and operating Centers of Excellence

- Proven track record in managing large-scale outsourcing transitions and knowledge transfer programs

- Experience leading complex finance transformation and ERP implementation projects

- Background in automation development and deployment in finance operations