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HDFC Life - Manager - Customer Connect - Digital Servicing (5-10 yrs)
- Responsible for development, testing and implementation of digital service projects
- Ensure time to time upgrades to digital assets in line with changing business environment Maintenance of digital service avenues for 100% uptime and accuracy
- Drive Promotional Campaigns to promote business metrics like persistency collections and to drive usage and adoption of digital assets
- Participate in governance with team and leadership for reporting and performance monitoring
Eligibility: Graduate/Post Graduate with the minimum of 5 yrs experience in digital servicing from BFSI industry Experience in digital servicing and customer service for a financial services institution
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