Deputy Manager - Talent Acquistion at HDFC Life
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HDFC Life - Manager - Bancassurance (3-8 yrs)
Roles & Responsibilities
- Managing the allocated business quality check parameters
- Managing the review and governance with internal teams and bank TPP team
- Managing various data sets and reports basis requests from bank TPP and audit teams
- Resolving process related queries and ambiguities between the Bancassurance field and concerned process owner teams
- Competition analysis and best operational/business quality practices
- Business Pendency and Leakage analysis - suggesting and implementing fixes to address concern areas observed
- Managing detailed RCA of escalated/management actionable queries/business quality related help items
- Partner relationship management and Field Team Support and Engagement
- Defect fixes Planning and Project management Strategy
- Liaison between relevant stakeholders to ensure seamless functioning of business quality enablers and frameworks/reports/initiative trackers accurately as per agreed frequencies
- Tracking, creating visibility and driving on key business quality improvement/transformation initiatives
Candidate Requirement
- Any Graduate/PG with 3+ years of relevant experience
- Candidates from Insurance/ BFSI industry would be preferred
- Should have Project Management Competency
- Basic knowledge related to Bancassurance regulations
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