- To Achieve over all business targets on volumes and profitability for the specific ECG customers.

- Wallet share identification and scoping of all accounts - existing and potential NTB customers

- Scope for possible product penetration and provide strategy on the specific accounts.

- RMs should be on regular client calls for both existing and prospective clients. These calls should be done in a structured manner either individually or with support groups, branches or supervisors.

- Call should be updated in the CRM systems for future guidance and monitoring of accounts and also to assign tasks & leads to other departments.

- Monthly review to be done with various product groups and supervisors who support the RM portfolio (plan Vs achievement ) and other cross function teams to ensure better product penetration.

- Portfolio review and remedial management - includes managing exits, line reductions, recovery and restructuring of exposures. Management of stress and critical accounts.

- Improvement on yield for the Bank so that the Portfolio has a strong Return on capital - RM portfolio level.

- Team management - working as a team and do act as support to other team members when required. In line with Banks initiatives of growth.

- Communicate all pain areas of the customer so that support functions help in resolving the same through process improvement / TAT for higher product share.

- To make sure high level of client satisfaction.

- Interacting with various departments of the Bank and providing them with insight on ECG business and to get inputs on their business for cross sell at the region level.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.