HDFC Bank - Regional Service Manager - Human Resource

The Regional Service Manager - HR is responsible for following the HR agenda across assigned businesses and territories in the areas of:

- Talent Acquisition

- Employee Engagement

- Employee Relations

- Training and Development

- HR Operations.

Key Responsibilities :

Talent Acquisition:

- Responsible for vacancies as per approved budgets for all critical and non critical positions (E1- E3 levels).

- Adopt an optimal mix for sourcing candidates.

- Timely Career Site and Job portal updation.

- Interact with consultant for vacancies, share timely feedback and facilitate vendor payment.

- Vacancy closure as per TATs

- Obtain and maintain offer related documentation like exception approval, special hiring approval, joining commitment, notice pay buyout etc

- Maintain adequate pipeline of candidates for critical positions.

- Responsible for end to end campus hiring for T3 campuses

- Should be aware of hiring trends by competitors and maintain relevant data.

Employee Engagement :

Conduct following HR initiatives for band E4 and below employees

- Branch Visits( below 300crs)/Location Visits

- Employee 1-O-1 sessions: To understand their concerns and seek feedback on HR processes

- Employee Career Discussions: To understand their career aspirations, clarify expectations; discuss career options in the bank etc.

- Employee Satisfaction Survey/UF Feedback Survey: Conduct and collate data

- Exit interviews: Conduct interviews and maintain exit data.

- New Joinee Mentoring: Allocate mentors and conduct meets.

- Reward and Recognition: Collate nominations and facilitate payout(Star Awards)

- Employee Meets: Conduct meets as per need

Employee Relations :

- Handle first level queries on ER issues like absconding, memos etc and co-ordinate with ER team and RHRC for resolution.

Training and Development :

- Coordinate to ensure adequate and relevant training coverage of employee base to enhance capability building.

HR Operations :

- To function as the SPOC for line managers on HR operational issues (Leave, Transfers, New Joinee formalities, HRMS updation, Exits etc)

- Adherence to TAT as per SLAs defined

- Follow up for timely data updation for all employees in the region, confirmations letters, transfers etc

- Generate periodic reports.

Salary Offered : Upto 12 LPA