Job Responsibilities- Overall Renewals Business Objective (25%) - Increase renewal & retention to bank customer base sold GI & SAHI, by leveraging across banking channels and customer interfaces to at least existing renewal rate PLUS 10%. - Agreeing annual budgets for renewals in each channel at broad channel level and resource level as per their potential. - Keeping the insurance co. partner in sync with agreed renewal numbers at channel level - Submitting agreed renewal numbers at channel / insurance co. level to finance - Keeping track of each channel and their systems for their achievement towards planned renewal numbers. - Overachieving defined renewal targets. Channel-wise Renewals Management (10%) - Ensuring each channel agree renewal insurance premium mobilization as per their base - Tracking channel-wise renewal performance with business analysis reports - Facilitation with tools, training programs, certification drives, DYKs etc. to ensure renewal process easy. - Visiting / meeting / con-call at various hierarchy level to strategize and achieve renewal business numbers at channel level. - Ensure adequate support/identify support gaps is given to channels from the Vendor/support teams to enable them deliver their renewal plans Regulatory Compliance on Renewals (10%) - To ensure Bank meets the Audit, Compliance & Regulatory requirements that specified from time to time - To ensure timely & accurate submissions to the regulator during half-yearly submissions or any other ad-hoc requirements - To ensure adequate level of IRDA certification across all channels for renewals business - To periodically review the existing products and business process related to renewals to identify gaps and ensure compliance Vendor / Insurer Coordination for Renewals (10%) - Bringing clarity among insurance vendors about separate renewable sales plans, channels, distribution of products etc. - To hold Weekly reviews with the vendor to discuss on the Business strategies & plans of renewals - To highlight & represent the issues/support requirement of the Bank and ensure timely closure. Product Innovation & Quality for Renewals & retention (15%) - Benchmarking with competition on renewals & retention business, enabling product USPs, in collaboration with insurer, as per requirements - Monitoring feedback and implementation of reverts for enhancements. - Monitoring of business leakages with insurer and channels on renewals and rollover - Maintaining best in class renewal & retention rate for respective product portfolio and channel. Systems & Processes and Mktg. for Renewals (10%) - Ensuring process notes and systems approval, from related stakeholders, within the bank and insurers. - Ongoing process support to channels. - Designing and implementation of the renewal sales process, for each channel, in collaboration with the insurer. - Smooth interdepartmental integration process with each business channel and with support channels like operations and technology. - Collaboration with technology teams to enable sale thru net-banking channel - New business sourcing/ increase penetration, thru various digital & STP platforms - Centralized customer campaigns, basis analytical inputs and increasing renewal & retention.

Mumbai

HDFC Bank - Product Manager - Renewals - GI & HI 

HDFC Bank - Product Manager - Renewals - GI & HI  ,Job Description for HDFC Bank - Product Manager - Renewals - GI & HI  in HDFC Bank in  Mumbai for (7-12) years of experience. Apply Now!

Job Description for HDFC Bank - Product Manager - Renewals - GI & HI  in HDFC Bank in  Mumbai for (7-12) years of experience. Apply Now!