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Head Talent ACquisition Delivery at HDFC Bank
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HDFC Bank - Product Manager - Personal Loans (10-15 yrs)
The job responsibilities
Key Objectives -
- Implementation and monitoring for Personal Loan Product along with Fin-con
- P&L Achievement of budget v/s actual
- C2I Improvement
Digital Initiatives- Unsecured Loans Group-
- Increasing contribution from Digital originations
- Best in class product and process offering for customer delight and instant gratification
Digital Process Improvements/ Implementation for Unsecured Loans
- Formulate and implement new processes for achieving organisational goal of delivering - Customer Delight- .
- Monitoring processing efficiencies through regular reject reviews, CPV wastage analysis and ensuring implementation of the corrective measures.
- Running knowledge series for the Sales team to ensure awareness of Product USP's and reducing customer complaints.
- Increase customer stickiness through best in class process and product offerings for HDFC Bank Salary account customers.
- Implementation and amendments in KYC norms based on market dynamics and in conformity with RBI guidelines.
PL Product & Policy -
- Formulation and implementation of new product offerings to deliver - Customer Delight-
- Modification of product/ policy parameters based on market dynamics and customer feedback during location, HDFC Bank liability Branch and corporate visits.
- Segment wise review for identifying critical impact areas/ locations/ segments and take corrective actions to minimise credit losses and optimizing profits to the Bank.
- Running of knowledge series to ensure awareness of product USP's.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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