HDFC Bank - Prime Supervisor - Virtual Relationship Banking (2-5 yrs)
Prime Supervisor - Virtual Relationship Banking
Job Description:
- Responsible for managing a team size of 15 personal bankers managing prime portfolios
- Managing team in order to ensure that the portfolio objectives like cross - sell, income, quality parameters and regular services interactions etc are met and the prime customers are serviced properly
- Operations process adherence should be the main objective with meeting the Audit & Compliance paramtere
- Managing the team in order to ensure proper engagement with customers with focus to increase the digital penetration and all product penetration to achieve the objective of income / revenue generation
- Responsible for training and motivating staff
Job Specification:
Prior experience of 2-4 years in team handling and phone banking
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