JOB ROLE :

- Ensure all Disbursement processes and associated services are carried out within the defined process, policies of the company, TAT, quality, compliance norms.

- The job holder is responsible for managing the Service Levels, Regulatory and Process Compliance, Customer Service to ensure seamless operational delivery and strong process controls.

- Understand the Business Need across products and align the operational objectives with the business needs.

- Review process audits, periodic identification & elimination of non-value adds.

- Reduce Operating Costs by reviewing processes, thereby improving Team Productivity.

- Leading, Training & monitoring performance of large teams to ensure efficiency and consistency while delivering KRA's.

- Drive business operations & implement short / long term plans; managing teams with focus on excelling business targets & service delivery metrics.

- Ensuring team cohesion, motivation, coaching & mentoring via usage of leadership tools.

- Creating & building a strong second line within teams to ensure continuity in operational functions.

Key Responsibilities:

- Manage and control overall functioning of branch operations.

- Adherence to company's process and policies and regulatory guidelines.

- Deliver within the defined TAT across operations activities.

- Strategic New initiatives and projects to achieve desired goals of the organization.

- Implement efficient processes and standards.

- Manage operations with lowest of cost and maximum output.

- Standardization of process across regions and automation.

- Evaluating team performance and process efficiency.

- Manage compliance and operations process audits.

SKILLS/COMPETENCIES REQUIRED:

- Post Graduate with 18-22 Years of experience.

- Strong Inter-personal, relationship building and leadership skills.

- Good Articulation ability, decision making and Strategic thinking.

- Good knowledge of lending business processes, policies and systems.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.