HCL Technologies - Leadership Role - Account Management - IIT/NIT/BITS

Experience - 10-12 yrs

Location - Bengaluru

Skill -

- Good Analytical, Communication & Presentation skills

- To maintain and sustain relationship with one or more key customers/clients [account] within an assigned geographical region so as to generate new business opportunities from the client.

Qualification & Experience :

- MBA from any Tier 1 College

- 10 12 yrs of working experience across geography.

JD :

- This is a key leadership position in sales and will be a member of the core team with the main objective of assisting in devising strategies & the Framework for business growth across geography.

- To create a funnel of new business opportunities from the current and new account by showcasing HCL end-to-end service capabilities.

- To maintain and sustain relationship with customer contacts.

- To oversee commercial aspects (revenue| margins| receivables) for the current account.

- To track and ensure that delivery escalations are closed timely and appropriately.

- To proactively locate gaps in current delivery and build business case for enhanced service offerings.

- Improve and enhance customer satisfaction at account level.

- Keep track of the changing environment and provide inputs to team for further innovations.